M55342B : Supporting and Troubleshooting Windows 11
The M55342B certification focuses on supporting and troubleshooting Windows 11, equipping participants with the skills to resolve common issues and optimize system performance. Topics include installation, configuration, security, and maintenance, ensuring learners can effectively manage Windows 11 environments in various organizational settings.
M55342B : Supporting and Troubleshooting Windows 11
Course Objectives
By the end of this course, students will be able to:
Describe the processes involved in planning and utilizing a troubleshooting methodology for Windows 11.
Troubleshoot startup issues and operating system services on a Windows 11 PC.
Perform system recovery.
Resolve issues related to hardware devices and device drivers.
Administer Windows 11 devices.
Troubleshoot network connectivity issues.
Configure Windows 11 devices using Group Policy.
Configure and troubleshoot user settings.
Configure and troubleshoot resource access.
Implement remote connectivity.
Deploy and troubleshoot applications.
Maintain Windows 11 devices.
Target Audience
Primary Audience:
Desktop Support Technicians (DSTs): Provide Tier 2 support for users with domain-joined computers running Windows 11, primarily in medium to large enterprise organizations.
Secondary Audience:
IT Professionals: Individuals who administer and support Windows 11 desktops, devices, users, and associated network and security resources.
Prerequisites
To maximize the benefits from this course, students should have:
Knowledge of networking fundamentals, including TCP/IP, UDP, and DNS.
Understanding of Microsoft Active Directory Domain Services (AD DS) principles.
Familiarity with Public Key Infrastructure (PKI) components.
Basic knowledge of Windows Server fundamentals.
Experience with Microsoft Windows Client essentials, particularly Windows 10 or 11, or knowledge from the M70697A: Implementing and Managing Windows 11 course
By the end of this course, students will be able to:
Describe the processes involved in planning and utilizing a troubleshooting methodology for Windows 11.
Troubleshoot startup issues and operating system services on a Windows 11 PC.
Perform system recovery.
Resolve issues related to hardware devices and device drivers.
Administer Windows 11 devices.
Troubleshoot network connectivity issues.
Configure Windows 11 devices using Group Policy.
Configure and troubleshoot user settings.
Configure and troubleshoot resource access.
Implement remote connectivity.
Deploy and troubleshoot applications.
Maintain Windows 11 devices.
Target Audience
Primary Audience:
Desktop Support Technicians (DSTs): Provide Tier 2 support for users with domain-joined computers running Windows 11, primarily in medium to large enterprise organizations.
Secondary Audience:
IT Professionals: Individuals who administer and support Windows 11 desktops, devices, users, and associated network and security resources.
Prerequisites
To maximize the benefits from this course, students should have:
Knowledge of networking fundamentals, including TCP/IP, UDP, and DNS.
Understanding of Microsoft Active Directory Domain Services (AD DS) principles.
Familiarity with Public Key Infrastructure (PKI) components.
Basic knowledge of Windows Server fundamentals.
Experience with Microsoft Windows Client essentials, particularly Windows 10 or 11, or knowledge from the M70697A: Implementing and Managing Windows 11 course
SpireTec solutions is the latest technology enabled I.Tmanagement training company specialized in offering 1500+ courses with the state of art training facilities backed by a team of industry experts in various domains with assuring best quality services.
Since SpireTec provides 24X7 training and support for your training needs is very adaptable to your time availabilities and offers customized training programs according to your availability and time zones of your contingent.
Because SpireTec aims for the personal & professional growth of you as individual & corporate as a whole, providing training on the latest and updated versions in the designated domains.
It is preferable but not mandatory to have domain experience in the area of your interest in which you want to opt training, supported by good English communication skills, a good Wi-Fi and computer or laptop system in case you want remote training.
Spire Tec aims and ensure to offer finest and world-class training to the participants by giving them a proper counselling and a guided career path by our industry experts which leads guaranteed success for you in the corporate world.
We offer online training (1-1, Group training), Classroom training, Onsite training with state of art facilities.
Live Online Training (Duration : 32 Hours)
