The "Microsoft Teams Voice Engineer" course is designed for professionals responsible for planning, designing, configuring, maintaining, and troubleshooting integrated communication solutions using Microsoft Teams. The course covers essential topics such as Teams Phone with Calling Plans, Direct Routing, and Operator Connect. It also includes instruction on Teams devices, audio/video conferencing, and voice migration. Students will gain expertise in troubleshooting methodologies and resolving common telephony and voice issues to ensure seamless communication within their organization.
The Microsoft Teams Voice Engineer is responsible for planning, designing, configuring, maintaining, and troubleshooting integrated communication solutions using Microsoft Teams. They should be adept at translating business requirements into technical architecture and designs for communication solutions. Familiarity with telecommunication technologies, Microsoft Teams, Microsoft 365, and PowerShell is essential. They should be skilled in deploying and configuring Microsoft Teams Phone with PSTN connectivity via Direct Routing, Operator Connect, and Teams Calling Plans. Additionally, they manage Teams-certified devices, audio/video conferencing, voice migration, and collaborate with telephony providers and third-party vendors for advanced voice features. They also work with administrators for networking, identity, licensing, security, and compliance.
At Course Completion:
Plan and configure Microsoft Teams Phone.
Plan and optimize network performance for Teams Phone.
Configure and deploy Direct Routing.
Configure, deploy, and manage Teams devices.
Monitor and troubleshoot Teams Phone.
Prerequisites: Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:
Plan and configure a Microsoft Teams environment.
Manage chat, teams, channels, and apps.
Manage calling and meetings.
Monitor and troubleshoot a Microsoft Teams environment.
The Microsoft Teams Voice Engineer is responsible for planning, designing, configuring, maintaining, and troubleshooting integrated communication solutions using Microsoft Teams. They should be adept at translating business requirements into technical architecture and designs for communication solutions. Familiarity with telecommunication technologies, Microsoft Teams, Microsoft 365, and PowerShell is essential. They should be skilled in deploying and configuring Microsoft Teams Phone with PSTN connectivity via Direct Routing, Operator Connect, and Teams Calling Plans. Additionally, they manage Teams-certified devices, audio/video conferencing, voice migration, and collaborate with telephony providers and third-party vendors for advanced voice features. They also work with administrators for networking, identity, licensing, security, and compliance.
At Course Completion:
Plan and configure Microsoft Teams Phone.
Plan and optimize network performance for Teams Phone.
Configure and deploy Direct Routing.
Configure, deploy, and manage Teams devices.
Monitor and troubleshoot Teams Phone.
Prerequisites: Before attending this course, students should have intermediate knowledge of the following topics from MS-700: Managing Microsoft Teams:
Plan and configure a Microsoft Teams environment.
Manage chat, teams, channels, and apps.
Manage calling and meetings.
Monitor and troubleshoot a Microsoft Teams environment.
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