The ITIL® 4 Practitioner: Change Enablement certification focuses on applying ITIL 4 principles to manage and control changes effectively within IT environments. This certification provides comprehensive knowledge of planning, evaluating, and managing changes to minimize risks and ensure successful implementation. It covers change management processes, roles, and tools necessary for enabling smooth transitions and maintaining service stability. Earning this certification demonstrates your expertise in change enablement practices, enhancing your ability to drive effective change management and support organizational agility and resilience.
The ITIL 4 Practitioner: Change Enablement practice module is tailored for IT professionals who aim to validate and enhance their expertise in the field of change management. This certification confirms an individual's understanding and application of the essential concepts, principles, values, and challenges of Change Enablement at both strategic and operational levels, thereby maximizing the value of this practice in their daily operations.
Purpose
This module aims to provide professionals with the knowledge and skills to:
Effective Change Realization: Ensure changes and their components are implemented effectively, safely, controlled, and timely to meet stakeholders’ change-related expectations and needs.
Minimize Negative Impacts: Reduce the adverse effects of change on the organization.
Balance Key Factors: Achieve a balance between effectiveness, throughput, governance, compliance, and risk control for all changes within the defined scope.
Adaptability: Be flexible to accommodate various approaches to change development.
Capability Development: Measure, assess, and enhance the Change Enablement practice capability within their organization using the ITIL Maturity Model.
Target Audience
This certification is designed for IT professionals who:
Seek to validate their skills in Change Enablement.
Are responsible for implementing and managing changes in an organization.
Aim to minimize the negative impacts of change while ensuring compliance and governance.
Desire to develop their organization's capability in handling changes effectively.
Training
ITIL training courses for the Practitioner: Change Enablement module are available in multiple formats through accredited training organizations. To find a suitable training provider, use the training search tool provided by the certification body.
Pre-requisites
An ITIL 4 Foundation certification is required before pursuing the ITIL 4 Practitioner: Change Enablement module.
The ITIL 4 Practitioner: Change Enablement practice module is tailored for IT professionals who aim to validate and enhance their expertise in the field of change management. This certification confirms an individual's understanding and application of the essential concepts, principles, values, and challenges of Change Enablement at both strategic and operational levels, thereby maximizing the value of this practice in their daily operations.
Purpose
This module aims to provide professionals with the knowledge and skills to:
Effective Change Realization: Ensure changes and their components are implemented effectively, safely, controlled, and timely to meet stakeholders’ change-related expectations and needs.
Minimize Negative Impacts: Reduce the adverse effects of change on the organization.
Balance Key Factors: Achieve a balance between effectiveness, throughput, governance, compliance, and risk control for all changes within the defined scope.
Adaptability: Be flexible to accommodate various approaches to change development.
Capability Development: Measure, assess, and enhance the Change Enablement practice capability within their organization using the ITIL Maturity Model.
Target Audience
This certification is designed for IT professionals who:
Seek to validate their skills in Change Enablement.
Are responsible for implementing and managing changes in an organization.
Aim to minimize the negative impacts of change while ensuring compliance and governance.
Desire to develop their organization's capability in handling changes effectively.
Training
ITIL training courses for the Practitioner: Change Enablement module are available in multiple formats through accredited training organizations. To find a suitable training provider, use the training search tool provided by the certification body.
Pre-requisites
An ITIL 4 Foundation certification is required before pursuing the ITIL 4 Practitioner: Change Enablement module.
Examination Format
Number of Questions: 20
Question Type: Multiple choice
Passing Marks: 13 out of 20 (65%)
Duration: 30 minutes
Exam Type: Closed book
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