MS - 102 : Microsoft 365 Administrator

This course provides comprehensive coverage of Microsoft 365 administration, focusing on:

1. Microsoft 365 Tenant Management:

   • Configuring your Microsoft 365 tenant.

   • Managing organizational profiles, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles.

2. Microsoft 365 Identity Synchronization:

   • Planning and implementing directory synchronization options.

   • Managing synchronized identities.

   • Implementing password management using multifactor authentication and self-service password management.

3. Microsoft 365 Security Management:

   • Introduction to Microsoft Secure Score and Microsoft Entra ID Protection.

   • Managing security services including Exchange Online Protection, Safe Attachments, and Safe Links.

4. Microsoft 365 Compliance Management:

   • Understanding archiving and retention.

   • Managing insider risk, information barriers, and DLP policies.

   • Implementing compliance features with data classification and sensitivity labels.

Audience Profile:

This course is designed for individuals aspiring to become Microsoft 365 Administrators who have completed at least one Microsoft 365 role-based administrator certification path.

Prerequisites:

• None

Course Outline:

Module 1: Configure Your Microsoft 365 Experience

• Configure your organization’s profile and manage subscriptions and services.

• Ensure your Microsoft Entra tenant meets business needs.

Module 2: Manage Users, Licenses, and Mail Contacts

• Choose and manage user identity models.

• Create, recover, and bulk-manage user accounts.

• Manage mail contacts via Exchange admin center and PowerShell.

Module 3: Manage Groups in Microsoft 365

• Understand and manage different group types.

• Create and manage groups through various tools.

Module 4: Add a Custom Domain

• Consider factors and plan DNS zones and records for custom domains.

• Add a custom domain to Microsoft 365.

Module 5: Configure Client Connectivity

• Use Autodiscover for Outlook connections.

• Identify required DNS records and connectivity protocols.

• Troubleshoot connectivity issues.

Module 6: Configure Administrative Roles

• Understand Azure RBAC and common admin roles.

• Delegate roles, manage permissions, and use Privileged Identity Management.

Module 7: Manage Tenant Health and Services

• Monitor service health, develop incident response plans, and request Microsoft support.

Module 8: Deploy Microsoft 365 Apps for Enterprise

• Configure deployment strategies and manage updates for Microsoft 365 Apps.

Module 9: Analyze Workplace Data with Microsoft Viva Insights

• Utilize insights for improving collaboration, identifying stressors, and assessing work culture.

Module 10: Explore Identity Synchronization

• Understand authentication models and directory synchronization.

Module 11: Prepare for Identity Synchronization

• Configure Azure AD and plan directory synchronization.

Module 12: Implement Directory Synchronization Tools

• Set up and monitor Microsoft Entra Connect Sync and Cloud Sync.

Module 13: Manage Synchronized Identities

• Ensure efficient synchronization, manage groups, and use Identity Manager.

Module 14: Manage Secure User Access

• Configure password policies, self-service management, MFA, and conditional access.

Module 15: Examine Threat Vectors and Data Breaches

• Understand attack methods, mitigate breaches, and prevent data exfiltration.

Module 16: Explore Zero Trust Security Model

• Implement Zero Trust principles and Microsoft's strategy.

Module 17: Explore Security Solutions in Microsoft Defender XDR

• Utilize Microsoft Defender for email, identity, endpoint protection, and Threat Intelligence.

Module 18: Examine Microsoft Secure Score

• Use Secure Score to identify security gaps and actions to improve security.

Module 19: Examine Privileged Identity Management

• Manage and monitor access to resources and use Privileged Access Management.

Module 20: Examine Microsoft Entra ID Protection

• Protect identities, enable policies, and manage security breaches.

Module 21: Examine Email Protection in Microsoft 365

• Utilize Exchange Online Protection to safeguard against spam and malware.

Module 22: Enhance Email Protection with Microsoft Defender for Office 365

• Use Safe Attachments and Safe Links features for added security.

Module 23: Manage Safe Attachments

• Create and configure Safe Attachments policies and manage end-user experiences.

Module 24: Manage Safe Links

• Create and configure Safe Links policies and manage user interactions.

Module 25: Explore Threat Intelligence in Microsoft Defender XDR

• Use threat intelligence, alerts, and advanced hunting for cybersecurity.

Module 26: Implement App Protection with Microsoft Defender for Cloud Apps

• Improve visibility, control, and manage cloud app protection.

Module 27: Implement Endpoint Protection with Microsoft Defender for Endpoint

• Onboard devices, manage vulnerabilities, and configure threat management.

Module 28: Implement Threat Protection with Microsoft Defender for Office 365

• Use protection stacks, Threat Explorer, and Attack Simulator.

Module 29: Examine Data Governance Solutions in Microsoft Purview

• Manage data protection, lifecycle, insider risks, and eDiscovery.

Module 30: Explore Archiving and Records Management

• Enable archive mailboxes, configure retention labels, and restore deleted data.

Module 31: Explore Retention in Microsoft 365

• Manage retention policies and labels, and understand retention principles.

Module 32: Explore Microsoft Purview Message Encryption

• Configure message encryption and branding templates.

Module 33: Explore Compliance in Microsoft 365

• Manage risks and compliance with Microsoft Purview and Compliance Manager.

Module 34: Implement Microsoft Purview Insider Risk Management

• Create and manage insider risk policies and alerts.

Module 35: Implement Microsoft Purview Information Barriers

• Restrict or allow communications and collaborations with information barriers.

Module 36: Explore Microsoft Purview Data Loss Prevention

• Manage DLP policies and monitor data protection.

Module 37: Implement Microsoft Purview Data Loss Prevention

• Create and manage custom DLP policies and notifications.

Module 38: Implement Data Classification of Sensitive Information

• Develop a data classification framework and use trainable classifiers.

Module 39: Explore Sensitivity Labels

• Understand and configure sensitivity labels for data protection.

Module 40: Implement Sensitivity Labels

• Create, configure, and publish sensitivity labels and manage label policies.