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  • MB - 910T00 : Microsoft Dynamics 365 Fundamentals (CRM)

The "Microsoft Dynamics 365 Fundamentals (CRM)" course provides a comprehensive introduction to the customer engagement capabilities within Dynamics 365. Participants will gain familiarity with the concept of customer engagement and explore the core customer engagement applications, including Dynamics 365 Marketing, Sales, Customer Service, Field Service, and the CRM features of Dynamics 365 Project Operations. The course includes both lectures and hands-on labs to ensure a practical understanding of these tools and their functionalities.

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Live Online Classes starting on 01 January, 1970

MB - 910T00 : Microsoft Dynamics 365 Fundamentals (CRM)

Audience Profile:

This course is suitable for a wide range of individuals including IT professionals, business stakeholders, students, recent graduates, and those changing careers. It is designed for anyone who wants to learn about the customer engagement capabilities of Dynamics 365, regardless of their career stage or role.

 

Prerequisites: None.

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